We are a team of Jamaican travel professionals who offer the best excursions and experiences in Jamaica. We are owned and operated by Jamaicans who love sharing the beauty and rich culture Jamaica has to offer with the world.
We are a legally registered entity in Jamaica, that is owned and operated by Jamaicans. We also have dozens of reviews that you can check out on our website.
Yes. Each tour page will have reviews from past clients. You can also go to our Reviews Page for more information about what our clients have said about us.
Yes, we look out for your safety at every step of the way by assigning you a local driver/guide, providing round-trip transportation, and only offering tours where your safety is assured.
Yes, we do. If you are a travel agent looking to work with us, complete this form and we will be in touch.
Yes, it is. All our tours are private tours and are fully customizable to suit your needs.
We offer tours island-wide. Our drivers do transfers from everywhere in Jamaica, including Negril, Montego Bay, Ocho Rios, Falmouth, the South Coast, Portland, Kingston, Port Royal, and St. Catherine.
We can meet you anywhere in Jamaica to begin your tours, such as at your hotel, cruise ship port, school, movie theatre, shopping center, restaurant or any other landmark. Just tell us where we will pick you up during booking.
We offer over 60 unique and amazing tours, experiences, and transfers in Jamaica. These include white sand beaches, cascading waterfalls, canopy ziplining, white river rafting/tubing, horseback riding, swimming with dolphins, reggae tours, and authentic Jamaican food adventures. Browse our tour catalog here.
Our tours are run 365 days per year, provided that the attraction will be open for business. Check each individual tour or contact us to find out about availability and tour dates and times.
Yes, you can purchase lunch while on your tour. Many tours have lunch add-ons for your convenience.
Yes, there are a few other options such as a medium-sized speed boat, a private catamaran, or renting a yacht.
Yes, we do.
Yes, we do.
Yes, all of our tours are private.
This depends on the tour. For most tours, we accept as little as 1 guest, while we can accommodate as many as 200 guests for others. We offer tours using several types of vehicles, so the number of people able to book a specific tour will depend on how many guests the attractions you will visit can accommodate at once.
If you are unhappy with your tour, send us an email at [email protected], and let us know the issue(s) that you had on your tour. We will try our very best to rectify the matter to your satisfaction.
Yes, you can. We can create a custom itinerary for you to ensure you get the best tour experience in Jamaica.
Yes, we will ensure that you arrive before your ship is ready to depart.
We offer tours island-wide which include all ports in Jamaica.
Yes, we only work with legally registered tours that follow local and international guidelines, especially when it comes to animal welfare.
This depends from tour to tour. Clothing suggestions will be outlined on the tour page. For water tours you would need swimwear and towels, for adventure/muddy tours you would need good boots you don’t mind walking some distance in or getting dirty. As a rule of thumb, we always recommend you take some sunscreen with you.
The age restriction varies from tour to tour. Age restrictions will be outlined on the tour pages.
Yes, but this depends on the attraction and the times you desire to arrive/depart. Check with us before booking.
We offer airport transfers at an additional cost.
We use sedans, SUVs, minibuses, coasters, coach buses, and limousine/luxury vans. Luxury vehicles can be requested at an additional cost.
This depends on the tour. This will be outlined in the package that you choose.
Most tours offer multiple start times, so if you are a bit late to join a tour at the time you booked, we will try to book you on the next available tour that day. If you arrive late and the tour is no longer running for the day, we will offer an alternative tour, or give a refund if your guide causes the lateness.
Making a booking is easy. You can either:
Once your booking has been made, your tour will be confirmed when you submit your payment. We will send you a booking confirmation email once payment has been received.
Yes, you can. You can make a booking from anywhere in the world, and your tour will be confirmed.
If you are unable to connect with your guide, contact our office and we will take it from there. We will be in contact with you and your guide before pickup, so rest assured you will always be in the loop.
You can book multiple tours at once for multiple days. Complete our booking form and we will get in touch with you within 24 hours to book your tours and adventures.
Yes, you can combine multiple tours to create a day package. Visit the tour page that you wish to join and look at the add-on options available.
Once we receive your booking request, we will confirm availability and then send you a quote to make your payment. Once your payment has been made you will get a booking confirmation email.
No worries! We would be glad to help you arrange thrilling tours in Jamaica. Just give us an idea of what you want to do, and we will customize an itinerary for you and send you an invoice. Our knowledgeable support agents will suggest a mixture of popular, thrilling, unique, and unforgettable tours for you to join so you fall in love with Jamaica.
Contact support and we will handle it for you.
You can contact us and tell us what you’re looking for, and we will provide you with suggestions or a customized itinerary.
You can follow this link to leave an honest review about your guide and your tour.
No, you do not need to create an account on our website to book.
Unfortunately, we cannot.
If you feel like your guide or the attraction you visit is unsafe, don’t hesitate to contact us immediately to let us know.
TRAMEDIN, our travel medical insurance partner provides travel insurance plans that cover you if there are any accidents, especially on more danger-prone tours such as helicopter flights, rock climbing, motorbiking, etc. You can also purchase Trip Insurance from them, which covers your entire trip as well as any excursions you book with us in case of cancellation.
Yes, all of the vehicles used for our tours are fully insured, and our drivers are trained and licensed.
We only work with the most cordial, qualified, and experienced guides in Jamaica. Our guides are all pre-screened and we check their backgrounds.
All guides are required to do a criminal background check as well as complete our stringent application process.
We only work with the most experienced, friendly, and knowledgeable guides in Jamaica who continuously meet and surpass expectations.
You will receive your guide’s contact information 1 day before your tour begins. Until then, feel free to contact our office if you have any questions or requests.
Yes. You can contact them the day before your first tour begins.
We accept Visa or Mastercard, or Wire Transfers. Credit card payments attract a 5% processing fee, and Wire Transfers incur a $75 USD wire fee. If you are already on a tour and would like to pay for an upgrade or purchase another tour, then you may do so with cash or card.
This differs from tour to tour; however, all tours include round-trip transportation and an experienced driver to transfer and guide you. Read the tour page thoroughly for a full list of what is included.
No, we don’t accept deposits or payment plans. We accept payments via Visa or MasterCard, and Wire Transfers.
All attractions accept cash (USD), and some accept Visa or MasterCard. We recommend taking cash.
You pay in US dollars.
Yes, tipping is always encouraged, though not mandatory. Many guides at the attractions work for minimum wage, which is very low in Jamaica, so a small tip would be greatly appreciated. We also recommend tipping your driver/guide.
No, entrance fees are not covered. We outline the entrance fees on our website.
Yes, we offer multi-tour booking discounts, repeat client discounts, and group discounts.
No, not at this time.
Pickup location, the tours you will be visiting, and the number of people joining your tour are the factors that affect the price of your tour. You will be required to pay your entrance fees, which we will outline for you.
No, you cannot. Payments are made to the My Jamaican Tour Guide Office by either credit card or wire transfer.
Sure, no problem. Just let us know and we will facilitate this.
If you will be changing foreign currency to JMD, the rate differs from vendor to vendor. For a general idea of today’s rates, you can follow this link.
Cancel 7 or more days before your tour and get a 100% refund. Cancellations done 7 days or less are not liable for a refund. In some cases, we may offer you the option to reschedule your tour for up to a year.
While cancellations due to the weather are usually non-refundable, we may offer you the chance to reschedule.
If we cancel your tour based on an issue on our end, then you would receive a refund. However, if the issue stems from your end or anything out of our control such as acts of God or emergencies, we are unable to issue a refund (unless you are still in the cancellation period).
If your tour guide cancels, we will either schedule a new guide for you or give you a refund.
Whenever you’re ready to travel, we can reschedule your tour for you.
You can cancel your booking by contacting us. If you cancel your tour more than 7 days before the tour date, you will be eligible for a refund.
Unfortunately not. You will be able to reschedule your tour for up to a year.
Yes, that would be greatly appreciated.
