Frequently Asked Questions

What Type Of Tours Do You Offer?

We offer many unique and amazing tours in Jamaica. Our tours fall under many categories, such as water, historic, cultural, adventure, food, and exclusive tours. Our most popular tours include Dolphin Cove, Blue Hole, Dunn’s River Falls, zip lining, cooking classes, scuba diving and more.

Follow the link to find the full list of our Jamaica tours and adventures.

When Are Tours Available?

Our tours are run 365 days per year, provided that the attraction will be open for business. Check each individual tour or contact us to find out about availability and tour dates and times.

Can I Combine Different Tours?

Yes, you can combine multiple tours to create a day package. Visit the tour page that you wish to join and look at the add-on options available.

How Many Persons Can Join Your Tours?

All our tours are private tours, which mean that you will only travel with the people in your party that you have booked your tour with. We accept bookings for individuals, as well as groups of up to 30. Groups larger than 30 should contact us for special arrangements.

Where Will You Pick Me Up To Begin The Tour?

We can meet you anywhere in Jamaica to begin your tours, such as at your hotel, cruise ship port, a school, movie theatre, shopping center, restaurant or any other landmark. Just tell us where we will pick you up during booking.

Can We Stop To Get Lunch While On The Tour?

Yes, you can purchase lunch while on your tour. Many tours have lunch add-ons for your convenience.

Are Your Vehicles Insured?

Yes, all of the vehicles used for our tours are fully insured, and our drivers are trained and licensed.

Do You Have Reviews?

Yes. Each tour page will have reviews from past clients. You can also go to our Reviews Page for more information about what our clients have said about us.

I Will Be Travelling To Jamaica Soon. Can I Book A Tour While Abroad?

Yes, you can. You can make a booking from anywhere in the world, and your tour will be confirmed.

How Can I Pay For My Tours?

You may pay for your tours by credit card or bank wire transfer. If you are already on a tour and would like to pay for an upgrade or purchase another tour, then you may do so with cash.

What Is Included In The Tour Price?

This differs from tour to tour; however, all tours include round trip transportation and the entrance fee to your attraction, in addition to complimentary refreshments. Read the tour page thoroughly for a full list of what is included.

How Can I Book A Tour?

You can make a booking by visiting the page of the tour you wish to purchase, then enter the booking information on the booking form found on the page. You can also contact us by a call, email or live chat and have our agents book the tour for you or visit our booking page.

Do You Offer Discounts?

Yes, we do! When you book a tour, you can purchase add-ons at discounted rates than they would be if booked individually. Also, we have a number of discount rates that we apply, which are:

Group Rates: The more people you book with, the cheaper the cost of each tour is. Group discounts start at 15% and go all the way up to 40% off!

Multi Tour Discount: Once you book 1 tour, you will receive a 10% discount on all additional tours you book during your stay.

Referral/Repeat Customer Discount: If you are booking based on a referral, or are a returning customer, you will also receive a 10% discount off your tour.

What Is Your Cancellation Policy?

If you cancel 7 days or more before your tour date, you will receive a 100% refund, minus any credit card processing fee or wire transfer fee incurred to process the cancellation.

If you can less than 7 days before your tour date, your fee will be NON-REFUNDABLE

Do I Need To Create An Account To Book?

No, you do not need to create an account on our website to book, however, we recommend it as the booking dashboard will help you manage your bookings, make payments easily, and make additional bookings faster. You can also use your Google, Facebook or Twitter accounts to create your account with us so you won’t have to remember another username and password.

What Currency Do You Use In Jamaica?

We use Jamaican Dollars (JMD) in Jamaica, however, most attractions will accept United States Dollars (USD). All of our tours are quoted in USD. If you wish to stop at an ATM, there are a few options where you can withdraw cash in USD, or you can do so at a local bank or cambio.

Do I Have To Tip?

Tipping tour guides and drivers is not mandatory; however, we do recommend it. You should tip as freely as you can, however only do so if your budget allows it.

Is Jamaica Safe For Tours?

Yes, we look out for your safety at every step of the way by assigning you a local guide, providing round trip transportation and by adding your entrance fees into the tour cost so you won’t need to walk around with huge amounts of money.