How Our Website Functions
My Jamaican Tour Guide is a leader in the tour and excursion marketplace in Jamaica. We are listed in the top search engines, directories, and social media websites, which are the primary means our customers use to find us. To join our tours, all of our clients are required to submit a Booking Form on our website either directly, through an agent or by providing instructions to our customer support representatives to do so on the client’s behalf.
Information and Data Information Policies
My Jamaican Tour Guide collects some information from our users, (“You”) in order to complete the booking process for our tours. This information includes, but is not limited to, personal information such as email address, first and last names, country of citizenship and gender; and user data which includes IP address, browser type and time spent on our website.
How User Data is Collected
When browsing our website, you do so anonymously. We do however collect User data such as the device, browser and IP address. This data is collected for all visitors to My Jamaican Tour Guide and is not identifiable on a personal level. We use this data to monitor, track and manage the usage of our website so that we can improve the services of our website. After being collected this data is stored in our website analytics services until we choose to delete it.
By voluntarily providing us with your personal information through any tools, forms or services on our website, you will no longer be anonymous to us. Your User Data and Personal Information will be collected and stored in our database as specified below. To delete the Personal Information you have voluntarily shared with us via any form, tool, or service on our Site or withdraw your consent, please contact [email protected]
Disclosure of User Data
My Jamaican Tour Guide does not share any site usage information gathered through cookies or other services on our website with any third parties.
How We Collect, Utilize, & Share Users’ Personal Information
Tour Review Policy
My Jamaican Tour Guide Tour Reviews were designed to provide users with authentic first-hand experiences and information about our various tours in Jamaica found on our website.
If you voluntarily submit any personal information through our Tour Review Form on our website, your review will be stored in our database, reviewed by our team and published publicly on our website and other third-party services, websites and social media platforms we are listed on. By checking the Consent Checkbox on our Tour Review Form, you willingly grant My Jamaican Tour Guide consent to collect your personal data, publish it on our website and store it until our team deems it necessary to delete it. Your personal information submitted through our contact forms will not be shared with outside parties unless you provide us with written consent to do so. To inform us to delete your personal information or to withdraw consent to use your review, please send an email to [email protected]
Contact Us Form
By submitting your personal information through the Contact form on our website, you agree to provide My Jamaican Tour Guide with permission to store your personal information in our databases until we deem necessary to delete it. You agree to provide us with permission to provide you with detailed information about our programs and answer any questions you may have. We will not provide the personal information you submit to us via the contact form to any third party or outside entities.
If you have questions about how your information is collected and shared please email us at [email protected]
How We Securely and Safely Store User Data & Personal Information
We employ industry standard procedures to protect every piece of information that is stored in our databases and on our servers. The access to this information is restricted to only a hand full of employees who require access to perform their duties and job responsibilities.
If you have any questions about the security of our website please email us at [email protected]
Email Marketing Policies
We strictly adhere to the CAN-SPAM Act of 2003.
Under no circumstances do we send spam or junk emails, and our email marketing practices fully comply with the CAN-SPAM Act of 2003. If you willingly provide My Jamaican Tour Guide with your contact information or email address, we will send you emails/notices from time to time, depending on the type of form you use to submit your Personal Information. You grant us this permission when you submit your form and select our Consent Checkbox and agree to our Terms and conditions.
My Jamaican Tour Guide sends frequent newsletters to all users that subscribe through our website or other online marketing registration forms. These newsletters provide users with vital information and updates about our organization, packages, and our partners. By subscribing to our newsletter, you will automatically be placed on our mailing list, which provides our subscribers with periodic updates. The Personal Information of our subscribers is collected and stored in the Zoho Campaigns email marketing tool. We do not share our subscribers’ list with any outside parties, and the Personal Information of our subscribers are kept confidential to our internal team.
To unsubscribe from our mailing least please click here.
To subscribe to our mailing list, you can click here.
Contact Us Form
Users may voluntarily contact the My Jamaican Tour Guide team through our Contact Us Form. When you submit a Contact Us inquiry on our site, your inquiry and its contents will be shared with the relevant My Jamaican Tour Guide team members directly, who will then follow up with you and provide you with information. To stop receiving emails that result from your form submission, please respond to the team member who had contacted you directly and inform them of such.
Video & Image Submission Policies
When submitting videos and images to My Jamaican Tour Guide, or when My Jamaican Tour Guide through their own devices obtain photos and videos of you throughout the duration of your tour In Jamaica through our organization, you grant us, without any compensation of any kind to you or others, the right and license to use, copy, distribute, display, publish, perform, sell, sublicense, modify, edit, adapt, translate, transmit, create derivative works from, and otherwise exploit all Images and Videos in any form, medium or technology that we elect, whether now or in the future. Without limiting the foregoing, you agree that, without further approval from you, we may exercise the rights you grant us herein for any and all purposes we deem appropriate, including, without limitation, for the promotion, marketing, and publicizing of our services and products. The right and license you grant us is perpetual, irrevocable, royalty-free, unrestricted, and worldwide.
By voluntarily submitting images and videos to My Jamaican Tour Guide or by agreeing to allow us permission to obtain your images or videos through our own devices, you affirm, represent and warrant to us:
- You are at least 18 years old, and if you are below the age of 18, your parent or guardian has granted permission for your images and videos to be collected by My Jamaican Tour Guide.
- All User Information submitted is true and accurate.
- You are not impersonating any person or falsely stated or misrepresent your affiliation with a person or entity.
- You own or have all necessary licenses, rights, consents, and permissions to use and submit to us the Images and User Information and to authorize us to use the Images and User Information as expressed in these Terms and Conditions.
- Your agreement to these Terms and Conditions does not in any way conflict with any existing legal agreement or commitment on your part to any third party.
- Your images and User Information do not embody, reflected or reveal any confidential information and that we are not obligated to treat them as confidential.
These Terms and Conditions and any other legal notices published by My Jamaican Tour Guide on the Site shall constitute the entire agreement between you and My Jamaican Tour Guide concerning the Site, your use of My Jamaican Tour Guide, and consumption of any content. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any one provision set forth in these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and My Jamaican Tour Guide’s failure to assert or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
You agree to indemnify and hold harmless My Jamaican Tour Guide and its principals, shareholders, agents, officers, directors, consultants, and employees from or against third-party claims, damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs, and expenses arising from or relating to any third-party claim, suit, action or proceeding arising out of the breach of My Jamaican Tour Guide’s representations and warranties contained herein.
If you object to any such changes or any of the policies outlined above, you may cease using our Site. Continued use of My Jamaican Tour Guide following notice of any such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.
If you have any questions about these Terms & Conditions, please contact [email protected]